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Delete technician from drop down assign menu Manage Engine ServiceDesk Plus

How to delete a technician from the drop down assign ticket menu in Manage Engine ServiceDesk Plus. Connect to the database. Run this query to get the technician ID’s. Then delete them from the helpdeskcrew table.   We had one error come through with a purchase request & order being created by one of the […]

Show individual pageviews in Google Analytics

For something so simple there seemed no RECENT guides on how to show the page views for an individual page in Google Analytics. All you need to do is browse through: Behavior -> Site Content -> All Pages -> Click on the page you’d like to view.   Total Views: (4)

How to pin KiTTY to the taskbar

After failing to get KiTTY to pin to the taskbar through various methods of creating shortcuts etc, all I had to do was the following. Download the PuTTY Installer – http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html Download the KiTTY exe – http://www.9bis.net/kitty/?page=Download Install PuTTY. Copy the KiTTY.exe into the PuTTY installation folder (default: C:\Program Files (x86)\PuTTY) Now drag the KiTTY.exe […]

La Dispute – Stay Happy There Lyrics

La Dispute – Stay Happy There Lyrics Album: Room of the House (2014) If I could play back every moment to you now Spend lovesick and swollen on Mornings mincing garlic on the counter by the sink If I could hit the instant replay Or know the every good day would any other catch you […]

Install Trend Micro WFBS 8.0 on Windows Server 2012 R2

After attempting to install Trend Micro WFBS 8 on our new Windows Server 2012 R2 installation I recieved the error of ‘unable to install .NET Framework 3.5’ or something similar. ‘Easy fix’ i thought, and downloaded the 3.5 and 4.0 .NET Frameworks – however neither of these would install. A quick search led me to […]

Squid NTLM and AD Authentication

The final undocumented step of configuring Squid 3 NTLM (Active Directory) Authentication. Depending on the order of installing squid3/winbind/samba your NTLM may not work even though all the acl’s are set up correctly and winbind is reporting AD users and groups perfectly via wbinfo -u Edit /etc/group – find the line containing winbindd_priv and ensure the proxy […]

WordPress Permalinks and Cloudflare 404s

I recently set up a website on a DigitalOcean VPS and connected to the domain to ButtFlare for it’s CDN caching. After the wordpress theme was set up a bit I turned on permalinks – and this caused 404’s on every page! (except the index). How strange… a quick google search showed some people altering their […]

Monitoring RWW Connections

Recently scouring the internet for a way to monitor login/logout (connect/disconnect) of Remote Web Workplace connections through our SBS 2011 server proved to be a little problematic. I found solutions such as RWWGuard/RWWProtect but it only seemed to support older SBS versions or had a purchase price. Other links suggested searching through the IIS logs – […]

Hide All Disabled Users from Global Address List

A few users had left recently and I was notified to disable their account and remove their access – this had me a little worried as I had already done this a few weeks prior. This was prompted because their emails were still showing up in the Outlook Global Address List. Honestly I thought being […]

Scanning your network for dropbox installations

I was recently asked if we could investigate the extent of the dropbox application on our network as it’s against company policy. “Easy!” I thought, as we had Spiceworks monitoring this type of stuff. However I was wrong as dropbox doesn’t install like usual applications do, it puts the uninstall registry keys under HKEY_CURRENT_USER. After […]